You must ensure that your vehicle is accessible and in a suitable condition for detailing. This includes removing personal items and ensuring that the vehicle is free from any hazardous materials. We do not take responsibility for any damage caused by items left in the vehicle or by pre-existing conditions.
While we strive to provide high-quality detailing services, results may vary based on the condition of the vehicle and the materials used. You may not hold us liable for outcomes that do not meet your expectations due to factors beyond our control, such as severe weather conditions or pre-existing damage.
You must schedule your detailing appointment in advance. Cancellations must be made at least 24 hours prior to the scheduled appointment to avoid any cancellation fees. We reserve the right to reschedule appointments due to unforeseen circumstances.
You agree to waive any claims against Crystal Shine Media for damages or losses incurred during the detailing process. This includes, but is not limited to, damages resulting from the use of our products and equipment. You must understand that detailing services involve certain risks, and you accept these risks by using our services.
Payment for services must be made in full at the time of service unless otherwise agreed upon. You may not dispute charges without prior communication with us. We reserve the right to refuse service if payment terms are not met.
Your personal information will be kept confidential and will not be shared with third parties without your consent. You must provide accurate information when booking services. We may use your contact information to communicate about your appointments and services.
If you have any questions or concerns regarding these terms, you may contact us at [email protected]. We encourage you to reach out for clarification on any points that may be unclear.